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IT Support Solutions
Solventek was started as an outsourced Technology Support firm and while we have become more diverse in our competencies and service offerings over the years, our core strength continues to be our IT support across diverse domains and technology platforms. For small businesses and start-ups with IT budget constraints, Solventek offers a 5 step solution to help you live into your budget and also meet your IT needs.
Identify IT needs - Technologies/Methodology/Scope of Work (App Development, Maintenance, Testing, Production Support, etc)
Identify Resource Needs - Full time/Part time/Type of Support (24/7, 16/5, etc)/Skill Sets
Determine resource availability and map resources from Solventek resource Pool
Initiate client engagement and deliver toward client requirements
Periodic review of client needs and adjustment of resource type and number based on changing needs
We strive to provide each client with dedicated resources who develop a deep understanding of the client applications, and a positive working relationship with the clients over time, and act as Client Liaisons and Account leads as the client resource requirement and team size grows.
Solventek provides outsourced IT support through a secure Offshore Development and Data Center with 3 tier security, 24/7 availability (if required by the client) and scheduled data back ups.
We work on all project sizes and durations and honor multiple contract types - Time & Material (Typically consulting assignments), Fixed bid (Maintenance and Run-the-Business engagements) and flavors of both.
Please contact us to find out more about our ODC, Service Offerings, and how we can address your IT needs